Privacy Policy
Modification Date: June 10, 2025
Entity: MyNew Technologies, LLC — DBA NetworkXConnect and Sober Group
Address: 1500 N Halsted St, 2nd Floor, Chicago, IL 60642
Phone: (312) 506-1224
Contacts:
Billing: billing@mynewtechnologies.com
Compliance: compliance@mynewtechnologies.com
Support: support@mynewtechnologies.com
1. Commitment to Privacy
At MyNew Technologies, LLC, your privacy is not an afterthought—it is a guiding principle. As the owner and operator of the NetworkXConnect and Sober Group brands, we uphold your right to data privacy across all our services, tools, and messaging platforms.
We do not sell, rent, or share your personally identifiable information (PII) to third parties for marketing purposes. We also adhere to the highest standards in data security and communication compliance, especially when it comes to SMS and mobile communications.
2. Scope of This Policy
This Privacy Policy applies to all websites, platforms, applications, subdomains, SMS communications, and services provided by MyNew Technologies and its DBAs. It governs both online and offline data collection and processing activities, including inquiries submitted via form, chat, text, or phone.
3. Types of Information We Collect
We may collect the following categories of information:
- Identifiers: Name, email address, mobile number, IP address
- Technical Data: Device type, browser, crash logs, user activity
- Content Data: User-uploaded files, messages, or comments
- Transactional Data: Payment methods, order history, billing addresses
- SMS/Phone Interaction Data: Consent status, opt-in history, delivery receipts
4. Use of Collected Information
We use your data to:
- Deliver requested services
- Send transactional or operational SMS messages
- Respond to support and product inquiries
- Improve website and platform functionality
- Detect fraud and enforce terms of use
- Comply with legal obligations and regulatory frameworks
5. SMS and Messaging Privacy Addendum
MyNew Technologies offers SMS-based services such as appointment reminders, transaction alerts, marketing messages (if opted-in), and customer service updates.
SMS Consent and Opt-In Handling
By opting in to receive text messages, you consent to receive recurring messages from our brands.
- Message and Data Rates May Apply depending on your carrier.
- To opt out, reply STOP to any message at any time.
- For help, reply HELP or contact support@mynewtechnologies.com.
- Message frequency varies based on your interactions and preferences.
- No Selling or Sharing of SMS Consent
We do not share, sell, or rent your SMS opt-in or mobile phone number to any third party for promotional or marketing purposes. All categories listed above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If SMS data is ever shared, it is only with trusted vendors (e.g., messaging platforms or carriers) solely for the purpose of delivering the messages you’ve requested.
6. Inquiry Policies (Support & Contact Forms)
All inquiries submitted through our website, chatbots, SMS systems, or contact forms are securely stored and handled by authorized staff only.
Inquiries are retained to improve support quality and response efficiency.
Your messages will never be shared with advertisers or sold to data brokers.
We will only use your contact information to respond to your request or provide related service follow-ups.
You may request deletion of your inquiry history at any time via compliance@mynewtechnologies.com.
7. Your Privacy Rights and Choices
You may:
- Access, correct, or delete your personal data
- Request an export of your data
- Opt out of non-essential data processing (e.g., marketing)
- Withdraw consent for SMS or email communications
- To exercise any of the above rights, contact compliance@mynewtechnologies.com.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has submitted information, please notify us immediately so we can delete it in compliance with COPPA.
9. International Data Transfers
Although we are based in the United States, we may work with partners across international jurisdictions. We use Standard Contractual Clauses (SCCs) or similar safeguards for data transfers outside the U.S.
10. Policy Updates
This Privacy Policy may change from time to time. We encourage you to check this page periodically. Significant updates will be communicated via email or within your user dashboard.
11. Questions and Contact Information
For any questions, feedback, or data-related concerns, you may contact:
Compliance Department: compliance@mynewtechnologies.com
Support Team: support@mynewtechnologies.com
We respond to privacy-related requests within 30 days and treat each inquiry with professionalism and confidentiality.